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Service Levels
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Dealing with a new vendor is always a risky proposition, but One Planet has made it an easy task.

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I just wanted to convey our enthusiasm for your company’s efficiency in providing translation services.
We are very appreciative of your efforts.

Working with Wendy and One Planet has been an extremely smooth process.
We have received prompt, reasonable quotes at the front end, with rapid turnaround of a high quality product.
I couldn’t ask for more!

You guys do a great job! There is nothing more important than being able to rely on someone to get the job done ON TIME.
Looking forward to future projects together.

Chris, you and One Planet make my life so simple…
I greatly appreciate it!

I wanted to sincerely thank you for your help and all of you and your team’s efforts in helping us launch our products in the European market!
As we grow into other markets South America, United Arab Emirates, etc. I now am confident that I have a partner going forward that I can rely upon to get the highest quality of work done for us at the blink of an eye.
I look forward to doing continuous business with you as we expand our reach.

We started to give your company more projects and my goal is to continue giving you more this year based on the positive experience we’ve had.
The responsiveness of your staff is excellent and very much appreciated due to the nature of our Canadian projects.
IBM Canada

One Planet provides fast, courteous service at a reasonable price.
Our international patent department is very pleased to work with them.
As an IP attorney who has practiced for almost 20 years, I can confidently say One Planet is the best patent translation service I have ever used.

Thank you for investing so much quality in our projects; specifically, thank you for your hard work, quality translations, superlative management, timeliness of delivery, on-the-ball communication, and overall support for the success of each project we have tasked you with.
It’s a pleasure being associated with you.

I needed 48 slides in PowerPoint, translated into Russian and Polish.
The lead time was less than a week.
Matt and all the others who worked on this job performed as expected and the slides were in our hands on time.
I would like to thank all the people who assisted on this project.
This was a very important presentation and it went well because of you.
One Planet certainly makes my work easier. Thanks.

Quality, timeliness, and professional attitude these are the attributes of the people of One Planet.
They are by far the most accommodating of our vendors, and certainly the most pleasant to deal with.

As a provider of translation services they are unsurpassed.
They are competent and diligent.
Their work is always done on time and the quality is the best we have seen.

After more than one year of strong and intense cooperation with One Planet and IBM Translation Center in France, I want to express to you and to your entire Team my praise for the service you are delivering to us. From the beginning of our relationship we really appreciated the efforts made by your Team, in France as well as in US, to comply with IBMs specific processes and tools, and the willingness of everybody to reach required level of proficiency to be able to work efficiently.

Thanks to the hard work delivered by your project managers in Paris, our IBM Team works in a very fruitful and confident relationship with your staff. They know they can count on the high level of quality, reliability and productivity which is now approaching five million words per month. This fulfillment of our expectations and consistent delivery of all your commitments are the main reasons why my staff is relying on you more than on any other vendor. This is why One Planet has quickly become one of our key suppliers.
IBM France

Dealing with a new vendor is always a risky proposition, but One Planet has made it an easy task.

We give One Planet more responsibility because their performance is superior, relative to other translation companies.

I wanted to thank you and your team for all your help launching Stage III. You did an amazing job, considering how complex it was.
Perfect! I am truly looking forward to working with you again.

ou are the first translation company ever to get our specific terminology right on the first try.

It has been a pleasure working with all of you. Your staff has given us many suggestions that have saved us time and money.
We couldn’t be happier with your work.

After receiving 4-figure proposals for translating benefits material, we stumbled upon One Planet, who eagerly put a proposal together and delivered a document to us in less than 12 hours…for 1/3 the cost

One Planet is extremely professional and easy to work with.
Their group is flexible, responsive, and the quality of their translation is superior.
We have made many last minute requests that they have been able to turn around quickly and with accuracy.
I never worry that the job will get done on time and with great attention to detail.

Good to hear that One Planet plans to open an office in Stuttgart, even though I’m very satisfied with the performance of Gaelle Lacoste and Chris as well.
Hope their skill can be transferred to the new staff in Stuttgart smoothly.
IBM Germany

It was a pleasure to work with you from my initial inquiry through our receipt of the finished products, all perfectly formatted to match the originals—very impressive.
But of course it was the translated text that we were most concerned about, and that was also excellent.
My specific thanks are for your wonderful mix of professionalism and friendliness, your excellent email communications, your willingness to work with aging PDF files, and your price.

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